成都航空官网

托运行李

一、概述

托运行李指旅客交由承运人（成都航空）负责照管和运输并出具行李运输凭证的行李。

二、免费托运行李额度

每位旅客可按照客票舱位等级和相关规定享受免费托运行李额度：

（一）国内航班免费托运行李额（计重制）

1.每位旅客的免费行李托运额：持成人或儿童票的头等舱旅客为40公斤，公务舱旅客为30公斤，经济舱旅客为20公斤。

2.持婴儿票的旅客，无免费托运行李额，可免费托运一件可折叠式婴儿车或婴儿摇篮。

3.搭乘同一航班前往同一目的地的两个（含）以上的同行旅客，如在同一时间、同一地点办理行李托运手续，其免费托运行李额可以按照各自的舱位等级标准合并计算。

4.旅客非自愿改变舱位等级，应按照原客票舱位等级享受免费托运行李额。

5.构成国际运输的国内航段，每位旅客的免费托运行李额按适用的国际航班免费托运行李额计算。

（二）国际/地区航班免费托运行李额

1.在成都航空办理的托运行李国际运输中，免费托运行李额按地区分别实行计重制和计件制二种，旅客应根据成都航空规定的条件和限额携带免费托运行李：

（1）亚洲洲内（不含土耳其、阿联酋、日本、新加坡、尼泊尔）航点的单程、往返、联程航班实行计重制。

（2）土耳其、阿联酋、日本、新加坡、尼泊尔与亚洲洲内其他航点的单程、往返、联程航班实行计件制。

（3）亚洲航点与欧洲、北美洲、南美洲、大洋洲、非洲航点的单程、往返、联程航班实行计件制。

（4）涉及中华人民共和国香港特别行政区、澳门特别行政区与台湾地区的单程、往返、联程航班实行计件制。

2.购买混合舱位等级客票的旅客，其免费托运行李额可按各航段票价级别所适用的免费托运行李额的规定分别计算。

3.旅客自愿改变航程后的免费托运行李额，应当按改变航程后客票票价级别所适用的免费托运行李额的规定办理。旅客非自愿改变航程后的免费托运行李额，应当按照原客票票价级别所适用的免费托运行李额的规定办理。

4.搭乘同一飞机前往同一目的地或者中途分程地的两人（含）以上的同行旅客，在同一时间、同一地点办理行李托运手续的，其免费托运行李额可按各自的客票票价级别所适用规定的标准合并计算。

（三）国际航班免费托运行李额计重制

1.除另有规定外,头等舱旅客，享有40公斤的免费托运行李额；公务舱旅客，享有30公斤的免费托运行李额；经济舱旅客，享有20公斤的免费托运行李额。

2.儿童及按儿童票价购票的婴儿，其免费行李额与成人免费托运行李额相同。按适用成人票价10%购票的婴儿可免费托运1件行李，重量不超过10公斤（22磅），体积（三边之和）不超过115厘米（45英寸），另可免费托运一件可折叠式婴儿车或婴儿摇篮。

（四）国际/地区航班免费托运行李额计件制

1.除另有规定外，头等舱或公务舱旅客，可以免费托运2件行李，每件行李的重量不超过32公斤，且长宽高三边之和不得超过158厘米（62英寸）；经济舱旅客可以免费托运2件行李，每件行李的重量不超过23公斤，且长宽高三边之和不得超过158厘米（62英寸）。

2.儿童与按儿童相同票价购票的婴儿，享有与成人相同的免费托运行李额。按适用票价10%购票的婴儿可以免费托运1件行李，重量不超过10公斤（22磅），长宽高三边之和不能超过115厘米（45英寸），另可免费托运一件可折叠式婴儿车或婴儿摇篮。

（五）托运行李的体积和重量限制

1.托运行李的体积和重量限制应遵循当地法律法规，无明确规定的，单件托运行李的三边之和不得超过300厘米（118 英寸），单件托运行李的最大重量不得超过45公斤（100磅），超过上述限制的行李，应作为货物运输。

三、逾重行李费

（一）旅客的托运行李超过免费托运行李额（包括计重制及计件制）的部分，称为逾重行李，应当支付逾重行李费，成都航空收取逾重行李费后，填开逾重行李票。

（二）计重制逾重行李费：除另有规定外，超过计重免费托运行李额的行李，逾重行李费率为每公斤按逾重行李票填开当日所适用的经济舱普通票价的1.5%计算，以人民币元为单位，尾数四舍五入到个位，或等值当地货币。

（三）计件制逾重行李费：除另有规定外，超额部分费用按如下收取：

1.超1件行李收取人民币1000元/件或等值当地货币；超2件行李及以上从超额第2件开始收取2000元/件或等值当地货币。

2.未超件数但超过重量或超过尺寸的计件制行李：

（1）行李重量超过23公斤但未超过32公斤按照每件行李人民币1000元/件或等值当地货币收取逾重行李费；行李重量超过32公斤但未超过45公斤按照每件行李人民币2000元/件或等值当地货币收取逾重行李费。

（2）行李尺寸三边之和超过158厘米（62英寸）但未超过300厘米（118英寸），按照每件行李人民币1000元/件或等值当地货币收取逾重行李费。

3.旅客的托运行李如果在数量、尺寸、重量其中任一方面超出免费托运行李额规则的部分，均按上述标准进行收费，适用于所有舱位的旅客。数量、尺寸、重量任何两个或以上维度同时超出时，采取叠加原则进行计费。

四、托运行李要求

1.成都航空为了运输安全的原因，可以会同旅客对其行李进行检查；必要时，可会同有关部门进行检查。如旅客拒绝接受检查，成都航空有权拒绝接受该行李的运输。

2.旅客的托运行李，如因其形状、包装、体积、重量或特性等原因不符合成都航空运输条件，成都航空将请旅客加以改善；如旅客不能或拒绝改善，成都航空有权拒绝该行李的运输。

3.旅客必须凭有效客票托运行李。成都航空将在客票及其行李票上填写托运行李的数量和重量。

4.成都航空通常在航班离站当日办理乘机手续时收运行李。如旅客要求提前托运，可事先约定。

5.成都航空对旅客托运的每件行李应栓挂行李牌，并将行李牌识别联交给旅客。

6.旅客托运有运输责任争议的行李，成都航空应经旅客书面同意，栓挂免除责任行李牌，以免除成都航空相应的运输责任。

Checked Baggage

I. Overview

The "checked baggage" refers to the baggage that is delivered by the passenger to air carrier (Chengdu Airlines) that bears the responsibility for corresponding governing and transport, and the air transportation certificate is issued.

II. Free allowance of checked baggage

Each passenger can enjoy the free allowance of checked baggage in accordance with corresponding cabin class to his/her flight ticket and applicable provisions:

(1) Free allowance of checked baggage of domestic flight (The weight-based allowance system)

1. Free allowance of checked baggage of each passenger: The baggage of first-class cabin passenger who holds the adult ticket or child ticket is 40 KG. The baggage of business-class cabin passenger is 30 KG. The baggage of economy-class cabin passenger is 20 KG.

2. The passenger who holds with the infant ticket has no free allowance of checked baggage, can check one foldable or baby stroller or bassinet on the basis of free of charge.

3. Two or more accompanying passengers that board on the same flight to reach to same destination. If they handle the baggage consignment formality at the same time and at same place, their free allowances of checked baggage can be combined and calculated as per respective cabin class standard.

4. For non-voluntary change of cabin zone level by the passenger, he/she shall enjoy free allowance of checked baggage as per original cabin class of his/her flight ticket.

5. During the China domestic flight leg that constitutes the air transportation of international flight, free allowance of checked baggage of each passenger is calculated as per applicable free allowance of checked baggage of international flight.

(2) Free allowance of checked baggage of international/regional flight

1. During the international transportation of checked baggage handled by Chengdu Airlines, there are two types of free allowances of checked baggage (The weight-based allowance system and the quantity-based allowance system) that are respectively implemented as per different regions. The passenger should carry free checked baggage in accordance with those conditions and limitations defined by Chengdu Airlines.

(1) The weight-based allowance system is implemented for the one-way, round-trip, and connection flights to those destination airports within Asia (excluding Turkey, United Arab Emirates, Japan, Singapore, and Nepal).

(2) The quantity-based allowance system is implemented for the one-way, round-trip, and connection flights to those destination airports in Turkey, United Arab Emirates, Japan, Singapore, Nepal, and other destination airports within Asia.

(3) The quantity-based allowance system is implemented for the one-way, round-trip, and connection flights to those destination airports in Europe, North America, South America, Oceania, and Africa, as well as those destination airports within Asia.

(4) The quantity-based allowance system is implemented for one-way, round-trip, and connection flights to those destination airports in the Hong Kong Special Administrative Region, Macau Special Administrative Region, and Taiwan region of the People's Republic of China.

2. For the passenger who purchases the ticket in mixed cabin classes, corresponding free allowance of checked baggage to this passenger can be respectively calculated in accordance with applicable provision of free allowance of checked baggage for corresponding ticket fare level to each flight leg.

3. Free allowance of checked baggage after the passenger voluntarily changes the flight leg shall be handled in accordance with the free allowance of checked baggage applicable for ticket fare level after flight leg has been changed. Free allowance of checked baggage after the passenger involuntarily changes the flight leg shall be handled in accordance with the provision on the free allowance of checked baggage applicable for fare level of original flight ticket.

4. More than two (included) accompanying passengers that board on the same flight to reach to same destination or stop-over point. If they handle the baggage consignment formality at the same time and at same place, their free allowances of checked baggage can be combined and calculated as per the standard defined for each ticket fare level.

(3) Free amount of checked baggage of international flight (The weight-based allowance system)

1. Unless otherwise specified, the first-class passengers are entitled to a free allowance of checked baggage of 40 KG; the business-class passengers are entitled to a free allowance of checked baggage of 30 KG; and the economy-class passengers are entitled to a free allowance of checked baggage of 20 KG.

2. For the child and the infant that purchases the ticket as per the child ticket fare, his/her free baggage allowance is same as free allowance of checked baggage of the adult. For the infant who purchases the ticket as per 10% of applicable adult ticket fare, he/she can check one baggage on the basis of free of charge, such baggage weight does not exceed 10 KG (22 LB), and its volume (the sum of its three edges) does not exceed 115 CM (45 IN), and one foldable baby trolley or bassinet can be additionally checked on the basis of free of charge.

(4) Free allowance of checked baggage of international/regional flight (The quantity-based allowance system)

1. Unless otherwise specified, the first-class or business-class passengers are allowed to check in 2 baggage on the basis of free of charge, the weight of each baggage does not exceed 32 KG, and the sum of its length, width, and height must not exceed 158 CM (62 IN). The economy-class passengers are allowed to check 2 baggage on the basis of free of charge, the weight of each baggage does not exceed 23 KG, and the sum of three edges of the length, the width, and the height must not exceed 158 CM (62 IN).

2. For the child and the infant that purchases the ticket with the same child ticket fare, he/she can enjoy the same free baggage allowance as free allowance of checked baggage of the adult. For the infant who purchases the ticket as per 10% of applicable (adult) ticket fare, he/she can check one baggage on the basis of free of charge, such baggage weight does not exceed 10 KG (22 LB), and the sum of its three edges cannot exceed 115 CM (45 IN), and one foldable baby trolley or bassinet can be additionally checked on the basis of free of charge.

(5) The limitation of the volume and weight of checked baggage

1. The volume and weight limitation for the checked baggage shall comply with local laws and regulations. In the absence of specific provision, the sum of three edges of each checked baggage item must not exceed 300 CM (118 IN), and maximum weight of each checked baggage item must not exceed 45 KG (100 LB). The baggage in excess of above-mentioned limitation shall be transported as the cargo.

III. Excess Baggage Fee

(1) The portion of the checked baggage of the passenger that exceeds the free allowance of checked baggage (including weight-based and piece-based allowance systems) is considered as an excess baggage and the payment of excess baggage fee should be paid off. After charging the excess baggage fee, Chengdu Airlines will issue an excess baggage ticket.

(2) Weight-based excess baggage fee: Unless otherwise specified, the excess baggage fee rate for the baggage that exceeds the weight-based free allowance of checked baggage is calculated at a rate of 1.5% of applicable economy class regular ticket fare on the day when such excess baggage ticket is issued as per KG. The fee is charged in Chinese Yuan (CNY) and rounded up to the ones place, or equivalent local currency.

(3) Quantity-based excess baggage fee: Unless otherwise specified, the excess portion of baggage is charged as following:

1. For one excess baggage, 1000 CNY/baggage or equivalent local currency is charged. For two and more excess baggage, excess baggage fee of 2000 CNY/baggage or equivalent local currency is charged from the second excess baggage.

2. For the quantity-based allowance baggage that does not exceed the free allowance of baggage number but exceeds the allowed baggage weight or size:

(1) For the baggage that exceeds 23 KG but does not exceed 32 KG, an excess baggage fee of 1000 CNY per baggage or equivalent local currency is charged. For the baggage that exceeds 32 KG but does not exceed 45 KG, an excess baggage fee of 2000 CNY per baggage or equivalent local currency is charged.

(2) For the baggage with a sum of its three edges above 158 CM (62 IN) but below 300 CM (118 IN), an excess baggage fee of 1000 CNY per baggage or equivalent local currency is charged.

3. If the checked baggage of the passenger exceeds the free allowance of checked baggage in terms of any aspect of the quantity, the size, and the weight, an excess baggage fee will be charged according to the above-mentioned standard, which is applicable for the passengers in all cabin classes. When two or more aspects of the quantity, the size, and the weight exceed corresponding allowances at the same time, the charges shall be applied based on the cumulative principle.

IV. The requirements of the Control over the Checked Baggage

1. For the sake of transport safety, Chengdu Airlines can joint with the passenger to check the baggage. When necessary, they can joint with relevant department to perform the check. If the passenger rejects to accept the check, Chengdu Airlines is authorized to reject to accept the transport of this baggage.

2. If the checked baggage of the passenger does not meet the transport conditions of Chengdu Airlines due to the circumstances of its shape, package, volume, weight or characteristics, Chengdu Airlines would request this passenger to improve such baggage. If the passenger is unable to or rejects the correction of this baggage, Chengdu Airlines is authorized to reject the transport of this baggage.

3. The passenger must hold valid flight ticket to check the baggage. Chengdu Airlines will fill the quantity and the weight of checked baggage on the flight ticket and corresponding baggage tag.

4. Chengdu Airlines usually accepts the baggage when they handle the boarding formality in current day when this flight departs. If the passenger requests to consign the baggage in advance, they can make the preliminary agreement.

5. Chengdu Airlines should hung the baggage tag on each piece of baggage checked by the passenger, and shift the baggage ID coupon of the baggage tag to the passenger.

6. When the passenger consigns any baggage involved with the dispute of transportation responsibility, Chengdu Airlines should hung a tag of "Exempt From Responsibility" after the written agreement of the passenger in order to exempt corresponding transportation responsibility of Chengdu Airlines.